The Suffolk Countryside Specialists

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are very pleased to say that we have received a Trusted Merchant Award from Feefo in 2018.

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Beresford House - July 2018

“Highly professional and courteous service.”

Orchard Cottage - July 2018

“Can’t fault them.”

Woodhall Manor, Thrandeston - July 2018

“Very helpful”

Pilgrims - July 2018

“Good website, easy to book and plenty of contact leading up to the holiday so we knew exactly when and how to do things”

Gardener's Cottage - June 2018

“The service was efficient and staff knowledgeable. We would recommend.”

High Broom, Gedgrave - June 2018

“Very easy to find a property and to book.”

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Barn Owl Retreat, Sibton - June 2018

“Excellent service - very efficient always a problem free holiday”

The Moorings - June 2018

“Good clear site, easy to book”

Stable Cottage, Semer - June 2018

“Website easy to use. Good communication.”

The Cart Lodge - June 2018

“All very efficient. I am slightly unsure what the £1 'voluntary' contribution was. Quite unusual.”

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