The Suffolk Countryside Specialists

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are very pleased to say that we have received a Trusted Merchant Award from Feefo in 2018.

53 Fore Street - March 2019

“Very good back-up and information about the surrounding area.”

Chapel Cottage - March 2019

“Proffesional and friendly”

The Thatched House - March 2019

“easy to book online, any problems just emailed and got prompt resonse re payment issue. slight delay in responding to coupons being mainly out of date, but got response by the start of the holiday.”

This quaint cabin for 2 people is situated in a generous plot of land down a quiet track.

Willow Cabin - March 2019

“Some holiday cottages are more suitable for summer occupation than for winter !”

Kitchen/Dining Area - View 2

Anchor Cottage - February 2019

“Very efficient website and service.”

Bridge Farm Barns, Semer - January 2019

“Friendly helpful staff who were quick to answer queries.”

Moat Cottage - January 2019

“Good website, communication.”

Dragonfly - January 2019

“I was told when phoned that it was 3 star so maybe go for 4 or 5, I understand that but I would still expect it to be clean.”

Water Pump Cottage - January 2019

“When I spoke to your team, on the phone they were very pleasant and helpful.”

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