The Suffolk Countryside Specialists

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are very pleased to say that we have received a Trusted Merchant Award from Feefo in 2018.

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Albion House - August 2017

“Hadn't used you before but everything worked fine”

Boot Cottage - August 2017

“I would have given you excellent apart from the misinformation about the welcome pack”

The Bothy - August 2017

“Disappointed that the oven and hob were not sorted, although Paul was not contacted until the middle of the week when we started using them. On our previous weeks in Aldeburgh the service he gave was excellent. I can only think someone let him down.”

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Miller's Cottage, The Old Mill - August 2017

“The lack of preparation on our arrival was very disappointing.”

Perrinott House, Hollesley - August 2017

“Very helpful and quickness of service and response.”

Whitewalls - August 2017

“Lauren and Helen were a great support and help to us before our stay and during our stay - thank you”

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