The Suffolk Countryside Specialists

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are very pleased to say that we have received a Trusted Merchant Award from Feefo in 2018.

Boot Cottage - September 2018

“Very pleased with service”

109 Front Street - September 2018

“did everything right”

Akenfield Cottage, Letheringham - September 2018

“very easy to use”

Tui Cottage - September 2018

“Always very helpful and directions are easy to follow.
What has been profiled on line about the property is actually fact whereas in other properties we have stayed in with different companies they have been extremely economical with the truth .”

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The Little House - September 2018

“Booking, and subsequent modification dealt with promptly and efficiently”

Serena Cottage - September 2018

“I had to ask a few times for the directions to the cottage & had to prompt for the door entry code.”

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Daphne Cottage - August 2018

“Very efficient but too many phone calls (2) to secure - should be all online.”

The Old Barn, Chelsworth - August 2018

“Helpful and efficient”

Shepherds Watch - August 2018

“Quick to reply to any questions we had. Overall a good service.”

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