The Suffolk Countryside Specialists

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are very pleased to say that we have received a Trusted Merchant Award from Feefo in 2018.

Pump Cottage - July 2018

“If there was a "very good" that would be my rating.”

Woodhall Manor, Thrandeston - July 2018

“Couldn't fault the service from booking to delivery.”

Well Cottage - July 2018

“Very efficient service from start to finish. Helpful during our stay when we reported a fault in the property. This was rectified quickly and we were kept informed all along the way.”

Grove House Farm Cottage, Spexhall - July 2018

“Company were friendly and efficient in sorting out beds for us before we arrived”

Amory House - July 2018

“Efficient and helpful office staff”

Old Rectory Cottage - July 2018

“The booking procedure (over the phone) was most efficient and the directions to the property extremely helpful (unlike for our previous holiday in Herefordshire - booked through Sykes Cottages!)”

Amory House - July 2018

“Always polite and helpful”

Scapa Lodge - July 2018

“Simple and straight forward communication/booking.”

Sitting Room - View 1

Beresford House - July 2018

“Highly professional and courteous service.”

Orchard Cottage - July 2018

“Can’t fault them.”

Pages