Letting with Suffolk Cottage Holidays
We understand that your property is important to you.
That’s why you’re in safe hands when you choose to let through Suffolk Cottage Holidays. As the only local letting agency specialising in the Suffolk countryside, you can rest assured that you will be receiving the very best advertising, background support and bookings that your holiday home deserves.
From barn conversions to windmills, shepherds’ huts to farmhouses – we know that every property is unique, and our service reflects that. With a love of the rolling fields, peaceful villages and tranquil rivers that add to the rich variety of the Suffolk county, it is only fitting that we take residence in the popular market town of Woodbridge and the historical town of Bury St Edmunds. Our Woodbridge office is open from Monday – Saturday 9am – 5pm and we are always ready to welcome you. You can also make appointments at our Bury St Edmunds office by prior arrangement.
Our advice is completely free and without obligation! To find out more you can speak to a member of the team on 01394 389 189, alternatively click here to request a homeowner pack.
A bit about us
Established in 2004, Suffolk Cottage Holidays is dedicated to providing an exceptional service to our family of holiday properties.
We pride ourselves on being proactive yet approachable – we strive to achieve the very best income for all of our owners through our sophisticated marketing systems and local PR Agent. Whatever experience of holiday letting you have, Suffolk Cottage Holidays are on hand with expert knowledge and expertise to assist you on your letting journey.
Whether you are looking to operate as a business or want your holiday home to ‘wash its face’ around family usage, our fully flexible service means we can tailor to your requirements. Many of our homeowners choose to make use of our fully managed service, offering total peace of mind. Our sister company Suffolk Cottage Care can undertake not only housekeeping and areas of maintenance, but a reactive emergency call-out service, ideal for owners wishing for a step back approach.
We would love the opportunity to arrange a no obligation meeting to discuss our services with you in more detail – please do feel free to call us directly or request an information pack and we will be in touch shortly.
We're part of one big family
Suffolk Cottage Holidays are part of a family of local letting agencies referred to as Original Cottages.
Founded in 1992 by Richard and Lesley Ellis, Original Cottages was created with the focus of being a national company with strong, local values. With a national website originalcottages.co.uk, our homeowners have access to a ‘dual marketing’ plan, meaning that all of our properties also appear on the Original Cottages website as well as Suffolk Cottage Holidays.
In addition to the local marketing in Suffolk, Original Cottages has its’ own PR Agent and works regularly on sponsorships and advertising to make sure our cottages are seen by the UK booking market and beyond. As the largest independently owned UK letting agency, Original Cottages has a database of 500,000, which are communicated to regularly.
When joining the Suffolk Cottage Holidays family, our homeowners really do get the best of both worlds; the backing of a national brand, alongside local values and offices. Each brand within the Original Cottages family has its own funding and General Managers – we are encouraged to be different, whilst maintaining a friendly and approachable.
Being a part of Original Cottages entitles our owners to certain privileges; inclusion in our cancellation protection scheme (100% income if a holiday is cancelled at your property), our good housekeeping deposit scheme and a 10% discount on any holiday booked throughout the UK with Original Cottages. With over 25 years’ experience in the industry, you can be sure that your property is in safe hands.
Meet the experts
We know the importance of putting a face to a name and that’s why we hold regular ‘Meet the Experts’ events at our local offices.
These are a great opportunity for you to come along, meet the team and ask us specific questions about holiday letting and Suffolk Cottage Holidays in general. Plus, there’s always a cake and a cuppa to enjoy too!
Meet our sister – Suffolk Secrets
Our closest sister in the Original Cottages Family lives just on our doorstep, with offices in Southwold and Aldeburgh.
Suffolk Secrets has a portfolio of over 700 holiday cottages in idyllic locations across the Suffolk coast and surrounding areas. Both Suffolk Secrets and Suffolk Cottage Holidays are managed and run by one truly local Suffolk team.Visit Suffolk Secrets
Marketing for success
In a world that revolves around technology, it’s only right that your property should benefit from a high-class marketing package and ‘live’ website presence.
With a dedicated team of marketeers, our properties have access to a range of social media coverage, print advertising and website promotion.
Suffolk Cottage Holidays has an excellent online presence thanks to a combination of expert skills in digital marketing (pay per click, search engine optimisation and social media engagement) combine with our local knowledge. Our website has been designed with the user experience front of mind to ensure that booking process is seamless and our social media audiences continue to grow.
We are committed to keeping up with the latest trends on social media. With coverage on Facebook, Twitter, Instagram and LinkedIn we have a selection of posts that are scheduled daily varying from property showcases, videos, competitions and area focuses. Our followers continue to multiply daily, and we continually check the progress and engagements across all of our accounts.
We Know Our Audience
Thanks to our sophisticated Customer Relationship Management software (CRM) we have outstanding insight into our customer demographics, booking behaviour, marketing preferences and interests.
We can use this information to send our database of customer’s tailored emails direct to their inbox. Gone are the days of blanket emails, customers are sent properties that match their previous booking behaviours. This means that right properties are seen by the relevant target group, thus ensuring optimum engagement and conversion rates from our marketing campaigns.
Our booking trends show that the last minute holiday is on the rise, with many of our customers basing their decision on the weather before booking that all important break. In order to optimise on this ‘spur of the moment’ market, we also advertise our holiday homes on a number of affiliated websites including AirBnB, Love Cottages, SnapTrip and HomeAway at no additional charge.
PR and Partnerships
Suffolk Cottage Holidays are keen to engage with both national and local audiences through the assistance of our PR Agent. Working alongside publications such as Suffolk Magazine, we also have a good working relationship with a number of bloggers, including Netmums, who very often review our properties on their site. We also work with local partners such as Skinner’s Pet Foods and DMO’s such as Bury St Edmunds & Beyond to help expand our audience.
In addition to our own websites, we pay to list your properties on 20+ affiliate websites, both in the UK and elsewhere in the EU, casting the net further still.
These include: Airbnb, Booking.com, Snaptrip, Holiday Lettings and HomeAway.
Local Marketing and Brand Awareness
Being ‘truly local’ is one of our core values and we are passionate about local tourism. We sponsor as many local events as we can such as Framlingham Gala Fest, Suffolk Wildlife Trust and Bury St Edmunds Farmer’s Market as well as attending local shows such as the Suffolk Show and The South Suffolk Show - look out for our green gazebo as it travels throughout the Suffolk countryside!
Hassle-free property management
Maintaining your holiday home to a high standard can often be a big commitment, that’s why many of our owners choose to hand over the reins.
Suffolk Cottage Holidays is one of the only agencies in the county that can offer their owners a fully managed service handling housekeeping, maintenance and reactive emergency call outs via their in-house sister company, Suffolk Cottage Care.
Based in Saxmundham, Suffolk Cottage Care is made up of a friendly team of 11, including 4 on the road maintenance operatives. With a sole email address and telephone number, all aspects of property care are diverted straight to the central office, where the team manage housekeepers, contractors and customer satisfaction. Holidaymakers are furnished with an out of hours emergency contact line so if the worst happens, you can be safe in the knowledge that it will be actioned in a swift and professional manner.
At Suffolk Cottage Holidays, we know how important first impressions are to our guests. We work closely with Suffolk Cottage Care to provide a high quality cleaning service, including regular spot checks and ensuring holiday and sickness cover.
We believe that all of our properties deserve the most love and attention they can get, that’s why we recommend our monthly inspection service to our owners in addition to the emergency call out package. Regular inspections help to maintain the quality of the property, whilst also checking for any wear and tear. Our maintenance operatives also check smoke and carbon monoxide alarms, as well as taking meter readings on your behalf. Such a thorough service is essential for those who may not live locally and it is truly is a service you can rely on. Additional maintenance services such as window cleaning and chimney sweeping can also be requested - just give us a call on 01502 725 505.
Linen hire and laundry
Our Suffolk Cottage Care team can also help you with linen hire or purchase and deal with laundry requirements to provide the best crisp, white linen for your guests to enjoy.
Welcome packs and luxury toiletries
Many owners choose our in-house welcome pack, full to the brim with locally sourced Suffolk goodies as well as luxurious L’Occitaine toiletries which provide a great first impression for guests.
Looking after you
As well as providing you with effective marketing and booking management plus first class customer service for you and your guests, we offer a few other little perks just for you!
10% Original Cottages discount
As we are part of the Original Cottages group, our homeowners enjoy a 10% discount off their own holidays. With over 5,000 Original Cottages properties to choose from, you too could enjoy exploring the UK for less.
Find out more by requesting a Homeowner Information Pack today.
Exclusive discounts from our partners
We’ve teamed up with a range of local and national companies to ensure that you are rewarded with some seriously great offers and discounts.
Find out more by requesting a Homeowner Information Pack today.
Ready to learn more? Request our FREE Homeowner Information Pack
It provides a more detailed explanation of our services, our fantastic Cancellation Protection Scheme, the financials and why we are the best local team to help maximise booking rates for your property.