What information do we collect and how?
Visitors can enter personal details on numerous forms throughout the site, including forms for reserving a cottage holiday, requesting a brochure, and also for homeowner packs.
Currently, Suffolk Cottage Holidays uses this personal information as a basis for notifications to users. These are called ‘opt-in’ emails.
What will the information be used for?
Where we collect names, addresses & other personal information including email addresses on our website, these will only be used by Suffolk Cottage Holidays. We will never pass that information onto any third parties.
As stated on our website, Suffolk Cottage Holidays is one of a small group of locally focused brands owned by The Original Cottage Company Limited. Subject to the above, we may as part of our business marketing activity, send information relevant to The Original Cottage Company products and services to individuals on our database. At any time individuals may request not to receive such information in the future.
We may use personal information to contact users on an individual basis, in order to implement or enforce the Terms of Service of the Suffolk Cottage Holidays’ website.
Subject to the above, we may as part of our business marketing activity, send information relevant to Suffolk Cottage Holidays products and services to individuals on our database. At any time individuals may request not to receive such information in the future by contacting Suffolk Cottage Holidays direct.
Surveys and Resulting Information
Subject to the above, we may conduct surveys or other studies of our customer base and use this information for internal marketing and planning purposes. Participation in such surveys is at the individual’s option; Suffolk Cottage Holidays does not conduct mandatory surveys.
Where we become aware that site security is compromised or non-public user information has been disclosed to unrelated third parties as a result of external activity, for example in the case of external security attacks, we shall take reasonable measures, which include internal investigation and notification to and cooperation with law enforcement authorities.
Suffolk Cottage Holidays will, at no time, unless such disclosure is required by law or a user specifically authorises such disclosure, disclose individual user personal information that is not publicly available to unrelated third parties.
The Suffolk Cottage Holidays website contains links to other websites, whether owned or controlled by Suffolk Cottage Holidays affiliates or unrelated third parties. Suffolk Cottage Holidays are not responsible for the privacy policies and practices of any linked website.
If you would like to find out more about Suffolk Cottage Holidays, please click here.